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Refund Policy

If you’re looking to return or exchange your order for any reason, we're here to help!

We offer free returns or exchanges within 30 days of receiving your order.

You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must still have tags on and be returned in original packaging
  • Returned items must have no visible signs of wear or use

To initiate a return or exchange, please email pawluxegoods@gmail.com for further details.

Once your return has been accepted, we will provide details on how to return your package. Items sent back to us without first requesting a return will not be accepted.